We’re interested in hearing your stories. The Presto card service has been a major source of frustration for many of its users.
As citizens of Ottawa, Toronto, Hamilton, Brampton, Burlington, Durham and Oakville, we have not only the right but the obligation to hold the government accountable for the quality of the design of its services. Presto was supposed to be “customer centric.” We think using Presto feels like getting a root canal. And we want to make it better.
Please share your stories and comments below. Scroll down to “Talk With Us”.